Private and Confidential
All orders are shipped in plain packaging with both the label on the box and your credit card statement showing: Festiva Products, LLC, so that your pleasure is kept private.
Secure and SafeWe take the security of your information very seriously. All order and credit card information is absolutely secure and private. Our site uses 128-bit RSA Secure Sockets Layer encryption technology to transmit important data directly to our transaction servers. Transmissions are locked with a Network Solutions Security Certificate.
VISA Security has also certified our site as meeting their strictest standards.
In addition, our site has earned a ScanAlert "e;Hacker Safe"e; designation and we are recertified daily.
* We do not sell our customer list to anyone! *
Defective Items: For the first 90 days after purchase, we will take back any defective items, but please check the batteries before returning the product. Returns made within 30 days may receive a refund or exchange. Returns made between 30 and 90 days may not receive a refund, but we will replace the item.
Non-Defective Items: If you have tried a product and you are not satisfied, you may return it within 30 days for exchange or store credit only. For the health and safety of our returns department, please clean the item with anti-bacterial soap before returning it. We do not ever resell used products.
Unused, unopened items may be returned for a refund within 30 days. Shipping fees are not refunded.
DVDs: Due to ease of copying, we do not accept returns on any of our DVDs if they have been opened. We are happy to replace DVDs if they are found to be defective, but we do not offer exchanges or refunds for them.
Free Gifts: If you received a free gift for placing an order over $100, and you are requesting a refund that brings your order total under $100 before shipping, then you may either return your free gift or keep it and we will charge you $10. Free gifts are NOT returnable if they have been opened.
Please send your return to:
Festiva Products, LLC
Attn: Returns Department
13914 Sylvan St
Van Nuys, CA 91401
Return shipping: Please be sure to choose a shipping method with a delivery confirmation service and keep the number. We cannot be held responsible for returns that get lost in transit.
Please note that occassionally a style/size/color listed as "e;in stock"e; may not actually be available.
Age and Consent
By accessing, viewing or ordering from www.PleasureMeNow.com, you acknowledge the following:
- That you are 18 years of age or older.
- That the services you access, the information you view, and the products you order are not in any way unlawful in your state, province, country, municipality, or other jurisdiction.
- That you consent to view sexually explicit material.
- That, by consenting to view sexually explicit material, you waive any future right to take legal action against Festiva Products or its affiliates based on your accessing this material.
- That you agree not to distribute information you receive from the PleasureMeNow.com website to those under the age of 18 or those who would be violating the law by accessing such material in their jurisdiction.
Appropriate Use of Information and Products
None of the products, services or information sold or offered through PleasureMeNow.com or its affiliates are intended for use without appropriate health and safety knowledge on the part of the user. While we may occasionally provide suggestions for how to use our products more safely, it is the USER'S RESPONSIBILITY to ensure that they are not used in any way that could prove harmful to the user or to others.
By accessing, viewing or ordering from the Pleasure Me Now web site (www.PleasureMeNow.com), owned and operated by Festiva Products, LLC., you acknowledge that you have read and understood these Terms of Service. These terms can be modified by Festiva at any time without notice.
THIS SITE AND ITS CONTENTS ARE PROVIDED ON AN "e;AS IS"e; BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, FESTIVA PRODUCTS, LLC DOES NOT REPRESENT THAT THE INFORMATION AND CONTENTS OF THIS SITE ARE WITHOUT ERROR, COMPLETE, OR CURRENT. USE OF THIS SITE IS AT YOUR SOLE RISK, AND YOU ASSUME ALL RESPONSIBILITY FOR DAMAGES OF ANY KIND, INCLUDING - WITHOUT LIMITATION - DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, DAMAGE OR LOSS OF PROPERTY AND CLAIMS OF THIRD PARTIES.
Festiva Products, LLC reserves the right to change prices at any time. Prices and availability are subject to change without notice. Prices quoted are in U.S. dollars and are valid only in the United States.